Terms of Service/Use

Terms of Service

The following will provide you with our terms of service. Please read this notice carefully

Tax preparers must follow certain procedures designed to protect you, the client. We agree to follow all federal codes and regulations that apply to the representation of your tax returns or your tax issues.

RCM Tax Expert & Consultant, Inc. liability is restricted to the work we perform, based on the information provided by you. If information is withheld and additional taxes or penalties arise, they will be the responsibility of the taxpayer(s).

RCM Tax Expert & Consultant, Inc. is authorized to engage the services of consultants, bookkeepers, associates, etc. as necessary in order to aid in the completion of the work. If additional issues arise that were not described at the time this agreement is signed, you will be responsible for the additional costs of time, research, forms, etc. needed to complete the assignment. Every effort will be made to inform you of the additional costs before the work is performed. However, if time is of the essence due to filing deadlines, liens or levies, etc., it may be necessary to complete the work even if we cannot reach you.

All fees considered earned upon completion of work and must be paid prior to receiving the finished product via the Secure Portal. There will be a $50 fee for any returned checks or charges. You will be contacted as soon as the your tax returns are completed. Should you require changes after the return has been completed, you will incur a $25 recalculation fee plus any fee applicable to additional forms required for the change. If you bring in materials close to your deadline and need the returns mailed overnight, you agree to pay $50 postage and handling fee. If you need additional printed copies of documents in your file, there will be a $25.00 per hour for copying/fax time with a minimum $25.00 cost. If you are using our “mail in” service a $25 mailing fee ($50 if shipped outside of the 48 contiguous states) will be added to your final bill.

Tax preparation fees are based on the complexity of the tax return. Be assured that no forms, schedules, supporting statements, or states will be prepared unless they are required by the taxing authorities or will reduce your tax liability by double the amount of its cost or more.

As you are aware, appointments during tax season (February 1st through April 15) are difficult to obtain. If your appointment is for tax preparation, we require a 24 hour advance notice of cancellation. We realize that advance notice is not always possible; however, we hope you will understand that there will be a $50 charge for cancellations/rescheduling without the required advance notice. Should you decide not to use our services after you have had your appointment with our tax preparers you will be liable for the applicable Base/Consultation Fee which must be paid in full.

We accept Cash, Check, and most Major Credit Cards for payment of our service

By accessing or using our website, you agree to the terms as outlined below. If you do not agree to these terms, you may not access or use this site.

We reserve the right to change these terms at our sole discretion. Your use of this site will be subject to the most current version of these terms at the time of such use.

You hereby agree to abstain from any solicitation to this website or the company or companies represented. You also agree to abstain from collecting any company contact information, including, but not limited to: physical address(es), phone number(s), fax number(s), email address(es) for the purposes of solicitation.

RCM Tax Expert & Consultant, Inc. reserves the right to take legal action against violators of these terms.